Vision

* Linking people their communities and business by providing high quality postal services.

Mission

* Ensuring the highest levels of customer satisfaction through using new technology.
* Being operationally excellent and efficient.
* Anticipating changes and responding proactively.
* Fulfilling social obligations.

Values

Full dedication for understanding and satisfying customers' expectations.

Equal treatment, respect and recognition to the customers.

Responsibilities

General Post Office is a central office under postal services department, Government of Nepal. It is located in Sundhara, Which is the heart of the Kathmandu Metropolitan City. Its main responsibilities are:

* Handling all inbound mail from foreign postal administration to Nepal.
* Handling all outbound mail from Nepal to foreign postal administration.
* Providing all types of postal services at its own premises and at different post offices and counters in Kathmandu district.
* Delivering Letters, Parcel, EMS and other articles within the Kathmandu district.
* Providing postal banking and money order services at its own counter.

Registration:

If you are sending important articles it is better to use safe way. For registered articles a record is kept at all stages and delivered to the addressee or authorized person against a signature. You can book registered items at any postal counter and receipt will be given.

Also there is provision of compensation up to 30 SDR for registered articles.

All types of postal articles can be registered. But registration is compulsory for the following:

* Parcels
* Insured articles
* The article for which a custom declaration is required
* The article bearing the word 'Registered' on the envelope.
* The article, which contained cheque, hundi, bill etc.
* The registered article, which is reposted after having been delivered.

The charge for registration is payable in addition to the postage for the item.

Advice of delivery

If you want to receive delivery proof of your registered article you can use this service. For this special service you have to fill a form and pay additional fee. After delivery of registered article the form signed by addressee will be returned to your address.

Rate: Visit Postage Calculator

Insurance:

This is a highly secured service. For worthy things such as currency notes, coin or other important things you have to use this service. For the insured letter insurance fee is payable in addition to the normal postage and registration fee. This service is available only for Nepal and India.

Limit:

Domestic up to

India up to

Rate: Visit Postage Calculator

Blind Literature

Magazine, Newspaper, Books, Sound records etc. which are in Braille or specially printed or recorded for blind are called blind literature.

If sender or receiver of blind literature is a educational institution recognized by government of Nepal that can be sent free of cost.

The size of blind literature will be as same as letter. The maximum weight limit is 7 Kg. It can be registered by paying registration charge.

For registration charge: Click here

Small Packet

Commercial samples, which are not bearing sales price, can be sent under this special service. The packaging should be strong and safe.

Size:

Normal

Minimum Maximum

Length 140 mm 600 mm

Width 90 mm 900 mm (length + Width + Thickness)

Roll or Tube

Minimum Maximum

Length 100 mm 900 mm

Length + 2 × Thickness = 170 mm Length + 2 × Thickness = 1040 mm

Rate: Click here

Printed Matter/Book Post/News Paper

All types of printed matter such as News Paper, Books, Pamphlets, Visiting Cards, Address Cards, Engraving Photo, Photo Album, Music Sheet, Printing Proof, Photography etc., which are engraved, Printed Lithographed or Mimeo graphed comes under this category.

Size

Normal

Minimum Maximum

Length 140 mm 600 mm

Width 90 mm 900 mm (length + Width + Thickness)

Roll or Tube

Minimum Maximum

Length 100 mm 900 mm

Length + 2 × Thickness = 170 mm Length + 2 × Thickness = 1040 mm

But single book up to 5 Kg. can be sent.

Registered Newspaper

Newspaper, which is registered at the post office, can be sent at subsidized rate to the foreign countries and free of charge within the Nepal. It has to fulfill following criteria to be registered Newspaper.

* Newspaper should be published regularly within 32 or less days.
* It has to be registered by concerned authority.

Registration can be made at any post office by filling a from provided by the post office and submitting following documents:

* Registration certificate.
* A list of subscribers (Minimum 30 Subscribers)
* 2 copies of newspaper

Aerogram

It is an airmail letter in the form of a lightweight sheet of stationary that folds into its own envelop for mailing at low postage rate. Also called air letter.

Size

Minimum Maximum

Length: 140 mm Length: 140 mm

Width: 90 mm Width: 115 mm

Rate: Visit Postage Calculator

Post Card

It is a printed card with space on one side for an address and a postage stamp. You can use it for sending short message. It does not require an envelope.

Size

Minimum Maximum

Length: 140 mm Length: 140 mm

Width: 90 mm Width: 115 mm

Rate: Visit Postage Calculator

Letter

There are so many means of Communication in the modern world. But letter is still the most important means of communications. Only the letter has power to touch your heart. Through letters you can share your desires, feelings and thoughts.

Weight: Maximum 2 Kg.

Size:

Normal

Minimum Maximum

Length 140 mm 600 mm

Width 90 mm 900 mm (length + Width + Thickness)

Roll or Tube

Minimum Maximum

Length 100 mm 900 mm

Length + 2 × Thickness = 170 mm Length + 2 × Thickness = 1040 mm

Rate: Visit Postage Calculator

Parcel

All kinds of items can be sent as a parcel excepting items which are prohibited.

Weight and Size

Weight


Size

Domestic


International


Length


Length + Girth

Air Parcel


Surface Parcel


Maximum: 10 to 31.5 Kgs.

[ Varies according to destination country's rule.]


Maximum 1 meter


Maximum 1.8 meters

Maximum:

Up to 10 Kgs.


Maximum:

Up to 20 Kgs.

Booking

Parcel can be booked at counter of designated post offices. All parcel which are intended to send abroad must be presented at the counter of the custom office. After completing custom's procedure and sealed by custom it will be booked.

Delivery

After receiving the parcel at post office, addressee will be informed by sending an intimation card. Addressee should come to the post office with the intimation card and an identity card to collect the parcel. If the parcel is from abroad custom clearance is required.